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LUSA

LUSA Privacy Policy

Your privacy is very important to us. This Privacy Policy describes how we collect, use, protect and share the information you provide when accessing and using our website and our services, including making donations and registering organizations.

Last updated: July 29, 2026

Courtesy translation. The Portuguese version is the legally binding one; in case of divergence, it prevails.

1. Information We Collect

We collect personal information in order to offer a more personalized, secure and efficient experience. The information we may collect includes:

  • Personally Identifiable Information: Name, email address, phone number, payment data (for donations) and information related to your organization (in the case of nonprofit registration).
  • Browsing Information: Data about how you browse our website, including your IP address, location of access, device type, browser used and pages visited.
  • Donation Information: Details about the donations made, such as amount and date.

2. How We Use the Information

The information we collect is used to:

  • Process Donations: Ensure donations are made safely and efficiently.
  • Improve the User Experience: Personalize and refine our services based on your preferences.
  • Communicate with Users: Send updates about your donations, fundraising campaigns and other information related to your use of our website.
  • Transparency: Inform donors where their contributions end up, ensuring full clarity and traceability.

3. Data Protection

We use advanced security measures to protect your personal information against unauthorized access, misuse or disclosure. This includes data encryption and the use of firewalls and secure servers.

4. Sharing of Information

LUSA undertakes not to sell, rent or share your personal information with third parties without your consent, except when necessary for:

  • Payment Processing: Sharing financial information with third-party payment service providers in order to process your donations.
  • Compliance with Legal Obligations: Disclosing information when required by law, or to protect the rights, property or safety of the company, its partners, donors or others.

5. Cookies

Our website uses cookies to improve the user experience, collecting information about how you use the site. Cookies are small files stored on your device that help remember your preferences and personalize your experience. You can set your browser to block cookies, but this may affect how the website works.

6. User Rights

You have the right to access, correct or delete the personal information we hold about you:

  • Access to Data: Request a copy of the personal information we hold about you.
  • Correction of Data: Request correction of incorrect or outdated information.
  • Deletion of Data: Request deletion of your personal information, except where we are legally required to keep it.

7. Data Storage

The information provided by users may be stored on servers located in different regions of the world. We take every precaution to ensure your data is protected in accordance with applicable data protection laws.

8. Changes to This Policy

We may update our Privacy Policy periodically to reflect changes in our services or legal requirements. When that happens, we will publish the updated version along with the date of revision. We recommend reviewing this policy regularly.

9. Contact Us

If you have questions about this Privacy Policy or about how we handle your personal information, please contact us through the following channels: